Differentiating your retail portfolio via innovative services, alternative distribution channels, cards, Islamic banking and much more…

According to a recent national finance access survey, 33 per cent of the population of Kenya has no access to any form of financial service and 27 per cent access financial services through the informal financial sector. Across East Africa as a whole the picture is even more stark, with the vast majority of some 120 million people excluded from the banking sector.

This ‘unbanked and underbanked’ population represents a significant untapped opportunity for retail banks and other financial organisations to increase revenues and expand their market share. However, with the rapid uptake of mobile payment offerings such as M-Pesa and Zap, banks are facing stiff competition and need to act fast to reduce the high costs of formal financial services and offer innovative and differentiated retail products.

With these issues in mind, IQPC has put together its first Retail Finance East Africa conference, to be held in Kenya from 26 – 28 October 2010. This event will bring together senior retail and consumer finance executives from leading banks, microfinance institutions and other financial organisations to discuss how to expand their distribution networks and grow a profitable retail finance business.

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